How we work
Because of our commitment to customer service we think that you should know exactly what to expect from our contracting service when we quote for you. We therefore follow a clear process to ensure you get exactly what you want and to make sure that we explore all the available cost options.
Project Steps
First contact - First of all we will discuss your project over the phone and get a feel for your requirements, budgets and time-scales. We can offer some basic advice on options and usually suggest indicative costs for your project. Alternatively go to our online quote pages and give us your details that way.
Site visit - Once we know roughly what you need we will visit your property, discuss your requirements in depth, review any plans and carry out a budgetary survey.
Quotation - Following our visit we will usually work up a quotation for your project within two weeks.
Detailed Specification (Major Works) - If the price and product is to your requirements we arrange a detailed survey and prepare a specification. At this stage we require a deposit payment towards the design fee. We may also need to undertake trial digs and start the structural design process if your project involves significant structural works.
Design review and budget adjustments - Once the drawings and specification are ready we sit down with you to firm up the detail of the project and make any last minute adjustments.
Contract & Start on Site - As soon as the planning phase is finished it's full steam ahead with your project and you're on the way to having a beautiful basement!!
Site visit - Once we know roughly what you need we will visit your property, discuss your requirements in depth, review any plans and carry out a budgetary survey.
Quotation - Following our visit we will usually work up a quotation for your project within two weeks.
Detailed Specification (Major Works) - If the price and product is to your requirements we arrange a detailed survey and prepare a specification. At this stage we require a deposit payment towards the design fee. We may also need to undertake trial digs and start the structural design process if your project involves significant structural works.
Design review and budget adjustments - Once the drawings and specification are ready we sit down with you to firm up the detail of the project and make any last minute adjustments.
Contract & Start on Site - As soon as the planning phase is finished it's full steam ahead with your project and you're on the way to having a beautiful basement!!