Here at Beautiful Basements we’re proud to be the region’s most recommended basement specialist. But we’re not here by accident, we’ve had to earn our reputation by keeping our standards high and our customers happy.
But don’t just take our word for it, check out our credentials below.
At Beautiful Basements we are proud members of the Property Care Association, and Trustmark
Partner Organisations
Property Care Association
The Property Care Association (PCA) is the trade association representing specialists across the UK who can be trusted to resolve problems affecting buildings. PCA members have met strict membership criteria to demonstrate their technical competence and service delivery standards and can investigate and resolve property defects.
TrustMark is the Government Endorsed Quality Scheme covering work a consumer chooses to have carried out in or around their home. When a consumer uses a TrustMark Registered Business, they know they are engaging an organisation that has been thoroughly vetted to meet required standards, and has made a considerable commitment to good customer service, technical competence and trading practices.
Quality Assured National Warranties (QANW) supply home owners with the peace of mind that the project you have invested in is safe.
Workmanship guarantees set out the contractor’s obligation to remedy any defects in installations they have fitted, but this doesn’t mean that they will always be around to carry out the amends for you. Installation companies can ‘cease to trade’ for many reasons, including retirement, illness or a new career choice.
The purpose of an insurance backed guarantee is to honour the terms of the installing contractor’s own guarantee, where unfortunately the installing contractor has ceased to trade and is therefore unable to satisfy remedial claims made against their workmanship guarantee.
If a homeowner finds themselves in a situation where they have a defect in their installation and their installing contractor has ceased to trade, they can claim against the insurance backed guarantee and have the issue rectified, in some cases, free of charge.
The quality and competence of our work has been recognised by the following waterproofing design and supply companies:
Triton – We’re approved installers of the Triton range of products who’s membranes are used for major civil engineering projects as well as domestic basements. Visit their website here.
Oldroyd Membranes – The Ultimate Membrane System – We’re approved installers for the entire range of Oldroyd structural waterproofing products. Visit their website here
Köster Aquatechnic – We’re approved contractors for the Koster Aquatechnic range of cementitious waterproofing systems as well as the UK’s only approved contractor for cold applied bitumen tanking. Visit their website here.
Wykamol – We’re also approved inistallers of the Wykamol range of cavity drainage membrane systems for domestic basement conversions. Visit their website here.
How we do it?
To ensure that we deliver quality projects we’ve set ourselves a mission to work to – and some simple standards to make sure that our mission is achieved. We ensure all senior staff are qualified designers of waterproofing systems, all operatives are competent… and EVERYONE in the company adheres to our way of working..
Our mission statement
Our Standards
- We give our customers excellent value for money in the choices that they make.
- We insist upon quality ALL the time
- We bring professionalism to contracting through clear processes and specification
- We recognise that the construction process is as important as the finished product – so we respect our client’s ongoing need to occupy the work site
- We DO NOT cut corners
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So far these standards have served us well. By adhering to them our customers have had their projects undertaken with the minimum hassle, mess and risk – and then ended up with a great finished product.
We pride ourselves in being professionals and hope the service we give meets our customers’ requirements. After all by giving the service you deserve we ensure the continuing success of our business – and its mission to be the region’s most recommended basement specialist.
Basements are all we do, and we are very proud of them.